The Manhattan School of Music chose Polycom‘s HDX telepresence system and the RealPresence Platform, which includes mobile clients for iPhones, iPads and Android devices, for both its reliability and its HD-quality video and audio. Artists carry their wireless devices with them and conduct mobile videoconferences from their hotel suites with students in the NYC classroom. As world-class musicians and vocalists, they require the audio in particular to sound true to life and transmitted with zero latency.
“We need a really high fidelity sound. If you can’t hear a video conference, you don’t have a video conference — it’s a show stopper if you can’t hear them,” explains Orto. “You need to hear the nuance of the voice, what is communicated, to make good decisions about what’s communicated.”
Enterprise solutions, like those from Cisco, Polycom, Librestream, Vidyo and LifeSize, are built to also handle different network conditions. First, they’re based on industry standards and are interoperable. Unlike Skype or FaceTime, you can place a call from a Cisco Jabber client on an iPad to a partner answering on a VidyoMobile Android device, a LifeSize ClearSea desktop or a Polycom RealPresence conference room system. A business can’t dictate which videoconferencing solution a customer or partner is using, so the mobile videoconferencing call must be vendor-agnostic.
Interoperability is important, too, when adding videoconferencing to an existing network. Not only do you want a mobile videoconferencing solution that can talk to any other system, you want one that runs on the equipment you already have. According to David Hsieh, Cisco’s